Microgreenist, fully owned by Signature 61 Enterprise (“we”, “our”, or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase from us.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information including:

Personal Details

• Name
• Email address
• Phone number
• Delivery address
• Billing address

Order Information

• Purchased products
• Payment details (processed securely through third-party payment providers)
• Delivery preferences

Website Usage Information

• IP address
• Browser type
• Device information
• Website activity and interactions
• Cookies and analytics data

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Arrange deliveries
• Respond to customer inquiries
• Provide customer support
• Improve our website and services
• Send updates, promotions, or newsletters (only where consent is provided)
• Prevent fraudulent or unauthorized activity

3. Payment Security

We do not store full credit card or banking information on our servers.

Payments made through our website are processed via secure third-party payment gateways which maintain their own security and privacy standards.

4. Cookies & Analytics

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze traffic and shopping behavior
• Enhance customer experience

Users may disable cookies through their browser settings, although some website features may not function properly.

5. Sharing of Information

We may share limited customer information with trusted third parties only when necessary, including:

• Delivery and courier partners
• Payment processors
• Website and ecommerce service providers
• Marketing or analytics platforms

We do not sell or rent your personal information to third parties.

6. Data Protection

We take reasonable administrative, technical, and security measures to protect your personal information against:

• Unauthorized access
• Loss
• Misuse
• Disclosure
• Alteration

However, no online platform can guarantee absolute security.

7. Marketing Communications

If you subscribe to our newsletter or marketing communications, you may receive:

• Product updates
• Promotions
• Educational content
• Workshop announcements

You may unsubscribe at any time through the unsubscribe link or by contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of external websites.

9. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Withdraw consent for marketing communications
• Request deletion of your data where applicable

Requests can be made by contacting us directly.

10. Retention of Information

We retain customer information only for as long as reasonably necessary for:

• Business operations
• Legal compliance
• Record keeping
• Customer service purposes

11. Children’s Privacy

Our website is not intentionally directed toward children under the age required by applicable laws without parental guidance.

12. Changes to This Privacy Policy

Microgreenist (owned by Signature 61 Enterprise) reserve the right to update or revise this Privacy Policy at any time. Changes will take effect once posted on the website.

Continued use of the website constitutes acceptance of any updated policy.